A warm welcome to each of our new clients

18th June 2020
by Sara Peake

At Iken we have had an incredibly busy start to the year and are delighted to welcome a number of new clients to the Iken community. We look forward to you joining us at our regular user groups and on-line focus sessions where we can introduce you to new colleagues across our existing user community.

We would like to welcome:

  • Exeter City Council
  • Breckland Council
  • Doncaster Council
  • Monmouthshire County Council
  • Rushmoor Borough Council
  • South Holland District Council
  • Teignbridge District Council
  • Vale of Glamorgan Council
  • Walsall Council
  • Winchester City Council

At Iken our clients really are at the core of everything we do. When you buy an Iken product, you’ll be fully supported no matter your location or scale of operation – ensuring you get the most from your investment. 

All Iken clients benefit from:

  • The Iken Support Desk – based in Bristol, UK and shortlisted for Best Service Desk Customer Excellence Finalists 2020 – Service Desk Institute
  • Experienced account management
  • Client-centric product roadmap
  • Annual software upgrades incorporating new functionality as requested by our clients
  • Regular Iken User Groups – expanded to on-line ‘Iken Lockdown Surgeries’ during Covid-19
  • Iken workflow ‘swap shop’ facilitating the sharing of common processes across a range of sectors
  • A comprehensive suite of management information tools

Contact us to discuss your requirements

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