• "Client satisfaction has increased by 50% thanks to Iken"
    Northampton Borough Council
  • "File retrieval is almost instantaneous with Iken"
    Aberdeenshire Council
  • "In-house teams will massively benefit from using Iken"
    Jorge Roche, PageGroup
  • "The team love the Iken system - it's user friendly and easy to navigate"
    South Oxfordshire & Vale of White Horse Councils
  • "One of the best technical support teams our IT has dealt with"
    Cornwall Council
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News & Blog

At Iken we are proud to have a near 50/50 split of male and female employees, with many of our women holding senior positions department wide throughout the business. Something that is not as common as it could be for tech companies nationwide – however with so many great initiatives like Women Who Code, Geek Girl Meetup and influencers like... Read more
On Thursday our CTO, Chris Drew hosted the first of our 2017 Focus Groups  - which was so oversubscribed we ended up having to run two sessions!We were delighted to have so many clients register and so many ideas shared and discussed. The outcomes of our focus groups impact directly on the Road Map for future developments and shape our... Read more
The HR teams at Southampton City Council and Argyll and Bute Council have chosen Iken’s unique software to support their busy teams.  “We are seeing a real growth in demand for Case Management software from in-house HR teams. Iken helps HR teams to keep on top of the progress of their cases, allowing a full overview of work done for a... Read more
As we get stuck in to 2017 we are dealing with a number of queries and advice requests regarding Office 2007 and Exchange Server 2007. Microsoft have always been very clear about the support they offer and have a well established support lifecycle for their products, so this isn't out of the blue.As recommended by Microsoft (and Iken!) last... Read more
Each January, as the whole team arrive back in the office filled with enthusiasm for the coming year (and mince pies and fizz), we use the first week back as a company wide training and development week to update and refresh our knowledge of our products, our clients and our markets.Over the course of the week there are sessions on everything from... Read more
‘Tis the season for mince pies, family, presents, mulled wine…  deadlines, annual reporting, Christmas shopping panic, everyone wanting to take annual leave at the same time and all of your suppliers closing for a week (sorry for the reminder)! Here are our top tips for keeping on top of the workload and ensuring festive cheer is restored.... Read more